grievance-redressal

Grievance Redressal/ Escalation Matrix:

Important Notice:

If you are dissatisfied with our services (as promised but not delivered), kindly raise your initial complaint to rstockedge@gmail.com  or contact +91 7509845448

If the issue remains unresolved after 7 days or if you are still not satisfied with our response, you have the option to escalate your concern to SEBI through the following channels:

SEBI SCORES Link: https://scores.sebi.gov.in/

SEBI ODR Link: https://smartodr.in/

SEBI Toll-Free Number: 1800 22 7575 or 1800 266 7575

Also write to any of the SEBI Office – Addresses Link: https://www.sebi.gov.in/contact-us.html

SCORES iOS App: https://apps.apple.com/us/app/sebiscores/id6478849917

SCORES Google Play Store App: https://play.google.com/store/apps/details?id=com.sebi

To protect the investors from unauthorized schemes/frauds due to impersonation:

1.      Pay the RA service fees exclusively to Research Analyst (RAs) registered name bank account. For example, if I am registered as Research Analyst “Radheshyam Dandare” with SEBI, ensure that your Research Services fees are directed solely to “Radheshyam Dandare” bank account and nowhere else.

2.      Always request email communications from the RA’s registered email ID listed on the SEBI website under Research Analysts.

3.      Be sure to inform Research Analysts about any suspicious accounts.

4.      You can find the list of Research Analysts in India here: https://www.sebi.gov.in/sebiweb/other/OtherAction.do?doRecognisedFpi=yes&intmId=14.

Further, as a part of investor awareness and cautioning public at large, the Exchange is publishing and updating all issued press releases on its website under ‘Media coverage and Press releases issued to caution investors’ heading.

The link to view/refer issued press releases on the Exchange website is given below.

The Exchange website Link :-

1.  https://www.bseindia.com/markets/MarketInfo/MediaRelease.aspx

2.  https://www.bseindia.com/attention_investors.aspx